NEWS

 

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Dear Heroes,

 

1:1 inquire service operation will be closed on July 16th, 2026.

Please refer to the schedule below for your use and avoid any inconvenience.

 

[Close Date]

July 16th, 2026 03:00 (PDT)

July 16th, 2026 06:00 (EDT)

※ Ticket submission is possible during the above period, but it cannot be resolved. 

※ All tickets made during this period will be resolved sequentially by reflecting the priorities after the resumption of work below.

 

[Resumption Date]

July 19th, 2026 18:00 (PDT)

July 19th, 2026 21:00 (EDT)

We assure you that all your inquiries will be answered as soon as we return to the office.

Thank you for your understanding.


Best regards,

[GM]IDOL